It’s a question every small business owner has asked themselves: How do I grow my business? For Alan, the answer was as sweet as it was simple—take the milk from his family business and turn it into ice cream. And along with this new growth came an incredible insight that has helped keep his customers coming back for more. Listen as Alan shares not only how he grew his business, Reed’s Dairy, but also the key to customer happiness.
Quote: “It doesn’t matter what we think about what we’re doing or our product or service. We have to make sure that we put ourselves in the shoes of our customers.”
Facebook: Reed’s Dairy